Terms of Service

HomeSetup lets homebuilders prefill information about a new home — its appliances and other assets, documents like manuals and warranties, and maintenance items — before the home is sold. At closing, the homeowner claims the home using a QR code or claim code from their closing packet, either in the HomeSetup iOS app (via Sign in with Apple) or on our web claim page. Once claimed, the homeowner can view the home’s assets and documents, track maintenance items, and receive reminders.

You must be an adult capable of forming a binding contract in your jurisdiction to create a HomeSetup account. You can create an account with Sign in with Apple or with an email address. You are responsible for keeping your account credentials secure and for activity that happens under your account. Tell us right away if you believe your account has been accessed without your permission.

You agree not to:

• Use HomeSetup to claim, access, or modify a home that isn’t yours and that you don’t have a valid claim code or invitation for;
• Upload content you don’t have the right to share, or that is unlawful, fraudulent, or infringes someone else’s rights;
• Attempt to bypass rate limits, security controls, or claim-code verification, or otherwise interfere with the service’s normal operation;
• Use automated tools to scrape or extract data from HomeSetup outside of the features we provide; or
• Use the service for any purpose that violates applicable law.

Some of the information you see in HomeSetup — appliance models and serial numbers, documents, maintenance schedules — is entered by your home’s builder before you claim it, not by HomeSetup. We don’t independently verify builder-provided content, and it may contain errors, be incomplete, or become outdated. Please verify anything critical (such as warranty coverage, safety recall information, or utility details) directly with the manufacturer, your builder, or the relevant provider before relying on it.

When you photograph an appliance or document, HomeSetup uses an AI model (Google’s Gemini API) to extract details like brand, model, and serial number, and to help find manuals, support information, and warranty details for your appliances. This extraction and enrichment process can be inaccurate — it may misread a serial number, attach the wrong warranty period, or surface an incorrect support contact. Always verify serial numbers, warranty dates, and support numbers against the physical product, its packaging, or the manufacturer’s own materials before relying on them, especially for warranty claims or safety issues.

Asset pages in HomeSetup may link out to third-party sites — for example, a manufacturer’s support page, a YouTube search for a repair tutorial, or an Amazon search for a replacement part. We don’t control and aren’t responsible for the content, accuracy, or practices of those third-party sites. Some of the links we show, including certain Amazon links, may include an affiliate tag, which means we may earn a small commission if you make a purchase after clicking through — at no extra cost to you. We don’t let affiliate relationships influence which products we recommend for your specific appliances.

HomeSetup is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We don’t warrant that the service will be uninterrupted, error-free, or that information shown in HomeSetup (including builder-provided or AI-extracted information) is accurate or complete.

To the fullest extent permitted by law, Axis Affiliates LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, use, or goodwill, arising out of or related to your use of HomeSetup, even if we’ve been advised of the possibility of such damages. To the fullest extent permitted by law, our total liability for any claim arising out of or relating to these Terms or HomeSetup will not exceed the greater of (a) the amount you paid us to use HomeSetup in the 12 months before the claim arose, or (b) $100. Some jurisdictions don’t allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

These Terms are governed by the laws of the State of Georgia, USA, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or HomeSetup will be subject to the exclusive jurisdiction of the state and federal courts located in Georgia.

We may update these Terms from time to time. If we make material changes, we’ll update the “Last updated” date at the top of this page. Continuing to use HomeSetup after a change takes effect means you accept the updated Terms.

You may stop using HomeSetup and delete your account at any time from Settings → Delete Account in the app. We may suspend or terminate access to HomeSetup for accounts that violate these Terms.

Questions about these Terms? Email us at jrogero578@gmail.com.